Skip to content

Receiving and reviewing

Review & approval

Give each recipient a role, approve or request changes per file, remind approvers, reply in threads with @mentions and timecodes, and export comments.

Updated 2026-09-21

Roles#

When you create a share link (Studio and above) you can give each email recipient a role:

  • Viewer — sees and downloads, cannot decide, cannot comment.
  • Reviewer — can request changes on a file and comment.
  • Approver — can approve or request changes, and comment.

Addresses you do not name are viewers. Anyone opening the plain link without a personal invitation keeps the ordinary share-page rules (comments if you allowed them). Roles can be changed after sending from the link's panel; doing so re-arms the reminders.

Deciding on a file#

On the delivery page every file shows its status — Pending review, Approved or Changes requested — and, for the right role, an Approve / Request changes control with an optional note (up to 2,000 characters). Decisions are per file and per version: if the file is replaced, it is pending again. Decisions need the personal link from the invitation or a verified email, so the receipt always says who decided.

You see the same statuses in Files (an approval badge on the row), on the link's receipt, and the sender gets a push for each decision.

Reminders#

Approvers with files still pending are nudged twice: 48 hours after the link was created (Your approval is waiting: …) and 24 hours before the link expires (Last day to approve …). Each reminder goes once.

Comments#

Comments are on by default for every link (turn them off in workspace defaults or per link). Recipients are attributed by their personal link or verified email; otherwise the page asks for a name. Comments are up to 2,000 characters, one reply level deep, and can carry a timecode: type it as 00:12.400 or 00:00:12:10 and Boita reads it at the file's frame rate from the probe.

You receive an email — {author} commented on "{title}" — and a push for each comment. In your own replies you can @mention teammates by first name, full name or email local part; they get {author} mentioned you on "{title}". Mentions are never shown to recipients. Comments can be resolved; removing one needs an admin.

WhatsApp recipients who reply to their invitation land in the same thread, marked (WhatsApp) — see WhatsApp deliveries.

Exports#

From the link's panel (Studio and above):

  • Comments (CSV)id, at, author, from_sender, file, timecode, timecode_ms, body, resolved, parent_id.
  • Markers — a tab-separated file for edit suites: name, comment, timecode, colour, with green for resolved, blue for sender notes and red for recipient notes.
Plan review roles, approvals and exports come with Studio and Enterprise. Comments and threads are on every plan.
Chat on WhatsApp