Legal
Terms of service
You keep ownership of your files; we run the service with care and tell you plainly what is live and what is not; each side can end the agreement; Indian law and Pune courts apply.
The agreement
These terms are a contract between you (the person or organisation opening a workspace) and Aariko Systems (OPC) Private Limited, Workflo Icon Tower, Office No. 702, S. No. 114/5, 115/1, 114/6/3, Baner Road, Pune 411045, Maharashtra, India ("Boita", "we"). They cover the Boita web app, desktop apps, share pages, upload portals and this website. By creating a workspace or accepting an invitation you agree to them, together with the Acceptable use policy, the Privacy policy, the Refund and cancellation policy and, for business customers, the Data processing summary. If you accept for an organisation you confirm you are allowed to.
Accounts and workspaces
You must be at least 18 and give accurate details. You are responsible for what happens under your account and for keeping credentials safe; enable two-factor authentication. Workspace owners and admins control members, seats and settings, and can see the workspace audit log. Recipients of share links and uploaders on portals do not need an account and are bound by the Acceptable use policy when they use those pages.
Plans, fees and changes
Plans are described on the Pricing page and sized by storage, share retention, seats and parallel sessions. Fees are flat per billing period in the currency shown at checkout; there are no per-GB transfer fees and no charge for downloads. Storage overage, if it ever applies, is shown before it happens. We may change plans or prices with at least 30 days’ notice to workspace owners; changes apply from your next billing period. Taxes (GST in India) are added where applicable. Cancellation and refunds are set out in the Refund and cancellation policy.
Your content
You own the files you upload and everything in them. You give us only the licence we need to store, transfer, display previews of and deliver them as you instruct, and to keep backups. You are responsible for having the rights to what you upload and share, for the people you share with, and for any personal data in your files (see the Data processing summary). We do not claim ownership of, or use for our own purposes, anything you store.
Our service
We will run Boita with reasonable skill and care, keep it patched, encrypt your data in transit and at rest, and tell you plainly on the Security page what is live, in progress and planned. Boita is in a private pilot; features marked "coming" are roadmap, not promises, and pilot workspaces may see changes at short notice. We may suspend a workspace that breaches these terms or the Acceptable use policy, or where required by law, and will tell you why unless the law prevents it.
Retention, deletion and closing your account
Deleted files sit in the trash for a recovery window and are then purged. Share links expire per plan. When you cancel, your plan runs to the end of the period; your files then follow the published retention policy, and we delete workspace data within 90 days of closure except what tax or company law requires us to keep. You may export your files at any time before that.
Acceptable use, abuse and takedowns
The Acceptable use policy is part of these terms. We act on abuse reports and valid copyright takedown notices, and may disable a link, a file or a workspace while we review. Our systems may scan uploaded files for malware once that feature ships; we do not otherwise inspect contents.
Liability
To the extent the law allows: Boita is provided as described and we do not guarantee that transfers will meet a particular speed, that the service will be uninterrupted, or that a "coming" feature will ship by any date. We are not liable for indirect or consequential loss, lost profits or lost data where you have not kept your own copy. Our total liability to you in any twelve-month period is limited to the fees you paid us in that period. Nothing limits liability for fraud, death or personal injury, or anything that cannot be limited under Indian law.
Governing law and disputes
These terms are governed by the laws of India. The courts at Pune, Maharashtra have exclusive jurisdiction, subject to any arbitration we agree in writing with enterprise customers. If we cannot resolve a dispute by talking, we will each try mediation before going to court.
Changes
We may update these terms; material changes are emailed to workspace owners at least 30 days ahead. Continuing to use Boita after the change is acceptance. Questions: hello@boita.io.
Related: Privacy policy · Acceptable use · Cookies · Refunds & cancellation · Data processing · Service level agreement. Questions: hello@boita.io.